Privacy and Cookies Policy

1. Personal data

We publish this document to explain the reasons why we collect and process personal data as part of our business:

  1. What is personal data?

This is all information that allows you to distinguish one person from the rest without much effort. They may relate directly to the person (such as name and surname, identification number, and sometimes even e-mail address or internet account), as well as those that do not describe him directly. For example, they concern her features, health condition, views, place of residence, addictions, race or religion.

  1. What personal data are we talking about in our case?

We process data provided to us by our Clients, Contractors and Employees in connection with the use of our services, cooperation with us or employment.

  1. What does data processing mean?

Processing is all activities that we can perform with personal data – related to both their active use, such as collecting, downloading, recording, combining, modifying or sharing, as well as passive use, such as storing, limiting, deleting or destroying.

  1. Who is the Data Controller (i.e. who influences their processing and security)?

The controller of your data is Honeste d.o.o. Smiljaniceva 2, 21000 Split, Croatia, HR69630780200 represented by:

  1. On what legal basis and for what purpose do we process your data?

Any processing of your data must be based on an appropriate legal basis in accordance with applicable regulations. Such basis may be your consent to data processing or other legal provisions allowing it contained in the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the freedom to the flow of such data and the repeal of Directive 95/46/EC (referred to as “GDPR”) or in various national legal acts, such as acts or regulations.

Your data may be processed by us for several different purposes, for example:

  • You can share your data with us by sending an e-mail. We process your data based on your consent, which you express automatically when you send us your data (e.g. e-mail address). Your consent is voluntary – remember that you can withdraw it at any time. In such a case, we will immediately delete all information provided by you, unless you have become our customer.
  • If you are our client or a person interested in using the services we provide, we process your data in connection with the contract concluded with you or in preparation for concluding such a contract. This is always done with your knowledge and will. When expressing your intention to conclude a contract, you know what personal data will be needed to sign it, and after signing it, you know what data you have provided or will provide later for this purpose,
  • We may also process your data in order to ensure the security of our IT network and information. This will happen when you use or connect to our IT infrastructure, for example by visiting our website or sending us messages. This is our legitimate interest.
  • If you are interested in working with us, your data is processed in the form of your application or CV. This is done with your knowledge and written consent, which you can withdraw at any time. In such a case, your application will not be considered by us and we will immediately delete all the data you provided. However, upon employment with us, further rules for data processing and the mandatory scope of their transfer and storage are specified in the provisions of labor law.
  1. Who do we share your data with?

In accordance with applicable law, we may transfer your data to entities processing it on our behalf, e.g. postal operator, accounting office, IT service providers or other subcontractors of our services indicated in the contract concluded with you. We are also obliged to make them available at the request of entities authorized to do so under other legal provisions (e.g. courts or law enforcement authorities). However, disclosure will only take place if they request us to do so, indicating the legal basis that allows them to make such a request.

We do not envisage transferring your data to third countries or international organizations, i.e. outside the economic area of the European Union. Within the European Union, thanks to the GDPR, you are provided with the same level of protection for your data in all member states. The text of the GDPR is available at:

  1. How long will we process your data?

We pay great attention to limiting the scope of data we collect as well as the time of its processing to the minimum necessary. For this purpose, we carry out systematic reviews of our paper and electronic documents, removing unnecessary ones that have expired. Remember that the processing time of your data, depending on the basis on which we obtained it, may be determined by separate legal provisions – independent of us, which may impose an obligation on us to store your data, regardless of your will or desire. Examples include labor law, social security law and accounting regulations.

If you have personally used our services and we have concluded an agreement in this matter, in accordance with accounting regulations, we will have your data in the financial and accounting documentation created in connection with it and process it for a period of 5 consecutive calendar years, counting from the date of purchase/conclusion of the agreement.

If the data we have were to be used for a purpose other than that for which they were obtained, we will always inform you about this and you will be able to object to it.

  1. What rights do you have in relation to your data?

If we process your personal data, you always have the right to:

  • request access to data – within the limits of Art. 15 GDPR,
  • their rectification – within the limits of Art. 16 GDPR,
  • request for deletion – within the limits of Art. 17 GDPR,,
  • or restriction of processing activities – within the limits of Art. 18 GDPR,
  • object to data processing – within the limits of Art. 21 GDPR,
  • transferring data, including obtaining copies thereof – within the limits of Art. 20 GDPR.

All these rights are discussed in detail in Art. 15 to 21 GDPR, the text of which is available at:

You can also withdraw your consent to the processing of personal data, in which case we will immediately delete your personal data, unless there is a legal obligation requiring us to further process it. For example, if you request the removal of your e-mail address due to unsubscribing from the newsletter, we will immediately delete it from the mailing database.

If you believe that in any way – which we obviously do not want – we have violated your rights or failed to ensure the security of your personal data, you have the right to lodge a complaint with the supervisory authority, which is currently the President of the Personal Data Protection Office.

  1. Automated decision-making and profiling information.

We do not make any automated decisions based on your data, i.e. without human intervention. We also do not take any actions aimed at profiling you.

  1. How do we protect your data?

To ensure the security of your data, we use organizational and technical measures required by law. We have installed the necessary physical security measures at our headquarters to prevent unauthorized persons from accessing your data. Our employees have the required authorizations and can process data in a limited manner, i.e. only to the extent necessary for the proper performance of their official duties.

  1. Protection of privacy of minors

Our website does not monitor or verify information about the age of users, senders or recipients of messages. Contact information from visitors (such as users’ telephone numbers and e-mail addresses) is used to fulfill orders or send information about our company.

Minors should not send any information or place orders or subscribe to services provided by our company without the consent of their parents or legal guardians. We will require such consent whenever we become aware that you are a minor (“child”) within the meaning of national data protection laws.

2. Cookies

  1. What are cookies and what are they for?

Cookies are text files that are saved on your device and used by the server to recognize your device when you connect again. Cookies are downloaded every time you enter and exit the website. Cookies are not used to determine your identity, only your device – e.g. so that after recognizing the browser you are using, the displayed image is best suited to the technical capabilities of the equipment (e.g. its resolution) or its type (“stationary” version – desktop or mobile).

Cookies are most often used for counters, polls, online stores, websites requiring login, advertisements and to monitor visitor activity. Cookies also enable, among others: remembering your interests and adapting websites to them in terms of displayed content and matching advertisements.

Cookies are currently used by virtually all websites operating on the Internet – search engines, information websites, blogs, online stores, websites of offices, magazines and newspapers, etc. Our website also uses them.

More information about cookies can be found at:

  1. What do cookies do?

Generally, they operate on the following principles:

  • identify data of the computer and browser used to browse websites – they allow, for example, to find out whether a given computer has already visited the website,
  • data obtained from cookies are in no way combined with users’ personal data obtained, e.g. during registration on websites,
  • they are not harmful to you or your computers or smartphones – they do not affect the way they work,
  • do not cause configuration changes in end devices or in the software installed on these devices,
  • the default “cookie” parameters allow only the server that created them to read the information contained therein,
  • based on your behavior on the websites you visit, they transmit information to the servers, thanks to which the displayed website is better suited to individual preferences.
  1. What types of cookies are there?

There are the following types of cookies:

  • “Session cookies” are temporary files stored in the browser’s memory until the end of the session (i.e. until the browser is closed). These files are mandatory for certain applications or functionalities to work properly. After closing the browser, they should be automatically deleted from the device on which you viewed the website,
  • “Persistent cookies” make it easier to use frequently visited websites (e.g. remember your favorite color scheme or menu layout on your favorite websites). These files are stored in an appropriate folder for a longer period of time, which can be adjusted in the settings of the browser you use. Each time you visit the website, data from these cookies is transferred to the server. This type of cookies is sometimes called “tracking cookies”,
  • “Third party cookies” are files usually coming from advertising servers, search servers, etc., cooperating with the owner of a given website. Thanks to them, the displayed advertisements are tailored to your preferences and habits, which in turn often allows you to use some of the website’s content for free. With their help, “clicks” on advertisements, user preferences, etc. are also counted,
  1. Do you have to consent to our use of cookies?

Remember that you can manage cookies yourself. This is enabled, for example, by the web browsers you use (usually the mechanism is enabled by default). In the most popular browsers you can:

  • accepting the use of “cookies”, which will allow you to fully use the options offered by websites,
  • managing cookies at the level of individual websites selected by you,
  • specifying settings for various types of cookies, e.g. accepting persistent files as session files, etc.,
  • blocking or deleting cookies.

Information on how to enable and disable cookies in the most popular browsers can be found at the following links:

1) Google Chrome

2) Internet Explorer

3) Mozilla Firefox

4) Opera

5) Safari

If you leave your browser settings unchanged, you consent to our use of cookies. Blocking them or disabling the use of certain types of cookies may prevent you from using the full functionality of the website or disturb its proper functioning.

  1. What do we use cookies for?

The website uses both session cookies and persistent cookies. We use them for the following purposes:

  • creating statistics, which allows improving the content of pages, their structure and content,
  • maintaining the website User’s session.

In order to display the website correctly, the following information is collected: name and version of the web browser, language settings, date and time of sending the request to the server, IP from which the request was sent, requested URL. This data is collected to enable proper operation of the website.

To create statistics, a web analytics tool is used – Google Analytics, which collects data and uses its own cookies in accordance with Google’s Privacy Policy available at

Google collects data obtained from placing cookies on devices on its servers and uses this information to create reports and provide other services related to traffic and Internet use. Google may also transfer this information to third parties where required to do so by law, or where such third parties process such information on Google’s behalf.

Data collected by our website is not disclosed or made available to third parties, except for competent law enforcement authorities authorized to conduct criminal proceedings in connection with their initiation at our request. This will only happen if you take any action that is illegal or harmful to us.

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